Shipping policy
Last Updated: June 1, 2026
Thank you for shopping at Henry the Sports Bug! Here is everything you need to know about our shipping process.
Shipping Destination
We currently ship within the United States only (domestic shipping). We do not ship internationally at this time.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Delivery Times
Estimated delivery times after shipment:
• Standard Shipping: 5–7 business days.
• Expedited Shipping: 2–3 business days (if available at checkout).
Delivery times are estimates and may vary due to carrier delays, weather, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your order total and delivery address. Free standard shipping may be available on qualifying orders — check our website or current promotions for details.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this to monitor your delivery status through the carrier's website. For tracking issues, contact us at support@henrythesportsbug.com.
Lost or Stolen Packages
Henry the Sports Bug is not responsible for packages lost or stolen after confirmed delivery. If your tracking shows delivered but you have not received your package, please contact the carrier first, then reach out to us at support@henrythesportsbug.com and we will do our best to assist.
Address Accuracy
Please ensure your shipping address is correct at checkout. Henry the Sports Bug is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@henrythesportsbug.com.